Terms and Conditions – Guru Nanak Enterprises

Welcome to Guru Nanak Enterprises. By accessing our website, contacting us, or placing an order, you agree to the following terms and policies. Please read them carefully.

General Terms

Business Name: Guru Nanak Enterprises
Nature of Business: Trader & supplier of organic agro-products, traditional Indian goods, and handmade brass utensils.
These terms apply to all purchases made directly or indirectly through our official communication channels and platforms.

Pricing & Orders

All prices are subject to change based on market conditions.
Prices do not include applicable taxes or shipping charges unless otherwise stated.
Orders must be confirmed by us to be valid.
We reserve the right to accept or decline any order based on stock availability and internal approval.

Payment Terms

We accept bank transfers, UPI, and other standard methods.
Advance payment is required for processing most orders.
No order will be dispatched until full payment is received and verified.

Shipping Policy

We ship across India and internationally (on request).
Shipping times vary by product, destination, and quantity.
We are not liable for delays caused by logistics partners or unforeseen circumstances.
Any delivery issues must be reported within 48 hours of rec

Return & Refund Policy

Returns are accepted only in cases of product damage, incorrect items, or quality concerns.
Customers must notify us within 48 hours of receiving the order with supporting photos/videos.
Approved returns may be replaced or refunded as per our discretion.
Products must be unused, in original packaging, and returned at the customer's cost unless the error is ours.
Refunds, if applicable, will be processed within 7–10 business days after inspection.

Privacy Policy

We collect only the necessary personal information (such as name, email, address, phone number) to process orders or respond to inquiries.
Your data is kept secure and never sold or shared with third parties without your consent.
We may send you order updates or occasional promotional messages. You can opt out at any time.

Disclaimer

Product appearance (color, size, texture) may vary slightly due to natural or handmade processes.
Health-related information provided with products is based on traditional knowledge and is not a medical claim.
We are not responsible for misuse or allergic reactions caused by any product. Please consult a professional if needed.

Intellectual Property

All product descriptions, logos, images, and content are the property of Guru Nanak Enterprises. Any reproduction or use without written permission is strictly prohibited.